This Technical Product Manager role involves managing enterprise health tech applications within the life sciences industry. You will bridge the gap between complex business processes and technical engineering execution.
What you’d own
End-to-end product lifecycle from market analysis to wireframes
Technical requirements for data-heavy clinical trial processes
Second-tier customer support for product questions and enhancements
Who it’s for
A fit if you…
✓You have experience coding, specifically with database languages like SQL
✓You can translate complex business flows into simple technical requirements
✓You are comfortable being a 'product evangelist' to both customers and engineers
Not for you if…
✗You prefer a hands-off approach to customer support
✗You prefer working on purely front-end features without deep data/database involvement
✗You are looking for an entry-level role with less ownership
Reading between the lines
The requirement to provide 'second tier customer support' implies you will be expected to handle high-touch, direct troubleshooting with clients.
The emphasis on 'fast-paced startup environment' within a public company suggests a high-velocity execution style despite the corporate structure.
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Location: Massachusetts - Boston
Location Type: Remote
Employment Type: Full-Time
Department: Product Management & Alliances
Team: Product Management & Alliances - NA
Country: US
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Interested in working in a fast-paced startup environment that has the stability of a successful and profitable public company? Interested in having your day-to-day work impacting the lives of millions of people by helping to bring medical products to market that save lives and improve quality of life? If so, then the Veeva CDMS team is likely a great option for you. Our Product is geared to help bring lifesaving drugs to market quicker by revolutionizing the way clinical trial processes are run. We’re looking for a high energy, passionate individual with experience in B2B enterprise product management. In this role, you will be responsible for creating a game changing health tech application which will, in turn, help continue Veeva’s success as the leader in providing cloud-based technology to the Life Sciences industry.
What You’ll Do
Be the product evangelist. Externally, in front of customers and prospects, and internally, to engineering, sales and product support Be hands-on. From market and competitive analysis, to wireframes, to requirements, to functional design Be a storyteller. Communicate specific, actionable requirements to your engineering teammates Be a leader. Keep up with the latest software, pharmaceutical industry trends and distill them into product requirements Be an owner. Provide second tier customer support for product related questions and enhancement requests Be agile. Design, implement, iterate. Be technical. As an owner of a technical aspect of the product you need to know it and use it and make it better.
Requirements
Able to quickly grasp complex business processes and data flows and anticipate the broad impact of changes in a live system. Able to come up with simple, elegant solutions to hard business problems. Expert verbal and written communication skills – able to clearly and simply express complex ideas to business leaders, IT professionals, and engineering. Experience coding, specifically with database languages. SQL/SAS/etc Track record of success – the ideal candidate has created and delivered software to the world before. There is no minimum years of experience requirement, but this is not an entry-level position. Bachelor’s degree or higher. Qualified candidates must be legally authorized to be employed in the United States. Veeva does not provide sponsorship for employment visa status (e.g., H-1B, OPT or TN status) for this employment position.
Nice to Have
Computer Science Degree Experience in SaaS-delivered enterprise solution Experience in Life Sciences Experience with Data related products
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager A practical case exercise A final conversation with our group's Senior Leader. Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
Medical, dental, vision, and basic life insurance Flexible PTO and company paid holidays Retirement programs 1% charitable giving program
Compensation
Base pay: $ 75,000 - $165,000 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Additional Information
#LI-Remote
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Veeva is the industry cloud for life sciences, providing software, AI, data, and consulting across R&D, quality, regulatory, safety, medical, and commercial functions for pharmaceutical and biotech companies. Its Vault platform and Vault CRM run mission-critical workflows like clinical trials, regulatory submissions, and HCP engagement, and it serves more than 1,500 customers from the largest pharma companies to emerging biotechs, with 85% of newly approved drugs launched on Veeva. Founded in 2007 and publicly traded, Veeva is a Public Benefit Corporation that weighs the interests of customers, employees, and communities. It is investing heavily in agentic AI for drug development and commercial teams, making it a strong fit for a PM who wants deep domain work in regulated, high-stakes vertical SaaS.
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