Senior Product Manager, Supervisory Billing
HeadwayThis Senior Product Manager role focuses on the fintech infrastructure of mental healthcare. You will own a specific billing vertical with high growth potential and clear revenue targets.
What you’d own
- End-to-end strategy, roadmap, and outcomes for Supervisory Billing
- State and payer expansion to grow addressable market
- Operational efficiency improvements for scaling to thousands of customers
- New growth products including a supervisor/supervisee marketplace
Who it’s for
A fit if you…
- ✓You have a GM mindset with experience growing product revenue and market footprint
- ✓You have experience taking products from 0 to 1
- ✓You are comfortable as the DRI for large cross-functional mandates
Not for you if…
- ✗You prefer feature-set expansion over business growth and marketplace strategy
- ✗You prefer working on stable, established products rather than scaling existing features into new markets
Reading between the lines
- The mention of a '50M+ opportunity' and 'growth products' suggests you will be judged on commercial outcomes as much as product quality.
- The requirement to 'maximize operational efficiency' implies the current process may have friction points that need solving to scale.
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Benefits
Full job description
Compensation: $222.8K – $278.5K • Offers Equity
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
ABOUT THIS ROLE
We're hiring a Senior Product Manager to become the single-threaded owner of Supervisory Billing — the feature that lets provisionally licensed therapists deliver care under a supervisor's billing and oversight. The feature already works and generates revenue; we believe it can grow into a $50M+ opportunity. This person will scale the existing footprint and build new products on top of it, including a potential marketplace matching supervisors and supervisees.
WHAT YOU'LL OWN
- You'll be the single threaded owner of Supervisory Billing from end to end — strategy, roadmap, and outcomes, toward a $50M+ business
- Drive state and payer expansion to grow the addressable market
- Maximize the operational efficiency that will be required to scale this product to thousands of customers and appointments
- Design and ship new growth products on top of the core feature, starting with a supervisor/supervisee marketplace concept
YOU'D BE A GREAT FIT IF…
- You have a GM mindset and experience growing a product's revenue or market footprint meaningfully, including expanding to new customers rather than just upselling existing ones
- You've built something from 0 to 1
- You're comfortable being the DRI of a big cross-functional mandate
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
About Headway
See all roles →Headway runs the largest network of therapists and psychiatrists in the US who accept insurance, solving the problem that most clinicians avoid insurance because of administrative hassle and most patients can't afford out-of-pocket care. Patients enter their insurance and zip code to find in-network providers and book within days, often at low or no cost per session, while Headway handles billing, credentialing, and payments for the providers. Founded in 2018, it operates in all 50 states with tens of thousands of providers and is expanding into Medicare Advantage and Medicaid. The company raised a $100M Series D in 2024 at a $2.3B valuation, backed by Spark Capital, Thrive, Accel, and a16z, with a mission-driven, ownership-oriented culture.
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