This Senior Product Manager role focuses on the enterprise marketing automation and CRM space within the life sciences industry. You will lead the strategy and roadmap for a new Campaign Manager solution.
What you’d own
Strategic direction of the Vault Platform's Campaign Manager
Product roadmap definition based on customer and market input
Feature backlog management and detailed user story writing
Cross-functional collaboration with UX, engineering, and QA teams
Who it’s for
A fit if you…
✓You have 5+ years of experience in Marketing Automation software
✓You have experience building configurable enterprise SaaS solutions
✓You can communicate architectural requirements and technical limitations to engineers
✓You are comfortable working independently with little direct supervision
Not for you if…
✗You prefer a highly structured environment with constant, direct supervision
✗You lack experience in the specific Marketing Automation software domain
✗You prefer to work on small-scale consumer products rather than complex enterprise systems
Reading between the lines
The requirement to 'work independently... with little direct supervision' implies a high degree of autonomy and accountability for your own output.
The mention of 'managing resources, timelines, and conflicts' suggests you will need to navigate significant organizational complexity and competing priorities.
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Location: Canada - Toronto
Location Type: Remote
Employment Type: Full-Time
Department: Product Management & Alliances
Team: Product Management & Alliances - NA
Country: CA
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Senior Product Manager, Vault CRM Campaign Manager, is a critical position responsible for understanding global Marketing Automation commercial landscape. You will be responsible for defining and communicating the roadmap to internal and external customers, while working closely with the engineering team to bring your vision to life, as you jointly develop a world class solution. In this role, you will have the opportunity to work with a team of life sciences industry and technology A-players, who, together, are bringing the next generation of commercial solutions to the life sciences industry.
The ideal candidate blends traditional inbound product management skills, in depth understanding of life sciences business processes, technology and challenges as well as a passion for solving complex design problems with elegant, inventive solutions.
What You'll Do
Drive strategic direction of Veeva’s new Commercial solutions, building a new, better CRM on the Vault Platform that includes Campaign Manager Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications Collaborate with other departments (e.g. UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers
Requirements
5+ years of product management experience in the Marketing Automation software industry Experience in researching and understanding customer and market requirements to develop short and long term product roadmaps and plans Experience developing configurable enterprise SaaS solutions in an agile environment Experience writing detailed user stories and managing a feature backlog Track record of effectively collaborating with engineering/QA to define, design, and deliver product Ability to understand and communicate architectural requirements, preferences, and limitations Experience interacting with customers, development, and consulting teams, both local and remote Ability to work independently in a fast-paced environment, with little direct supervision Strong communication skills: written, verbal, and formal presentation A strong sense of professional ethics
Nice to Have
Experience with commercial aspects of the Life Sciences industry, including Inside Sales or Field Sales or Field Medical teams and their respective processes Prior work in software development, or computer science degree
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager A practical case exercise A final conversation with our group's Senior Leader. Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
Medical, dental, vision, and basic life insurance PTO and company-paid holidays Retirement programs 1% charitable giving program
Compensation
Base pay: $ 130,000 - $180,000 CAD The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Additional Information
#LI-Remote
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Veeva is the industry cloud for life sciences, providing software, AI, data, and consulting across R&D, quality, regulatory, safety, medical, and commercial functions for pharmaceutical and biotech companies. Its Vault platform and Vault CRM run mission-critical workflows like clinical trials, regulatory submissions, and HCP engagement, and it serves more than 1,500 customers from the largest pharma companies to emerging biotechs, with 85% of newly approved drugs launched on Veeva. Founded in 2007 and publicly traded, Veeva is a Public Benefit Corporation that weighs the interests of customers, employees, and communities. It is investing heavily in agentic AI for drug development and commercial teams, making it a strong fit for a PM who wants deep domain work in regulated, high-stakes vertical SaaS.
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