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Director Product - R37

R1 RCM

This Director of Product role focuses on the fintech and healthcare revenue cycle space. You will lead the strategy and launch of a new AI-enabled physician accounts receivable product.

What you’d own

  • Product strategy, roadmap, and execution for a new physician AR solution
  • Cross-functional alignment across engineering, operations, and executive stakeholders
  • Agile delivery management including requirements, acceptance criteria, and release decisions
  • Maximizing value from existing healthcare revenue cycle technology investments

Who it’s for

A fit if you…

  • ✓You have 8+ years of product leadership experience with complex technologies
  • ✓You possess deep healthcare domain expertise in revenue cycle management
  • ✓You excel at influencing without authority across diverse business units
  • ✓You have a track record of taking products from concept to adoption

Not for you if…

  • ✗You prefer working on established products rather than new product launches
  • ✗You prefer a purely technical role without heavy cross-functional stakeholder management
  • ✗You lack deep experience in healthcare financial operations or billing

Reading between the lines

  • The mention of 'minimizing unnecessary development' suggests a need to balance rapid innovation with pragmatic, cost-effective engineering.
  • The focus on 'navigating ambiguity' and 'building alignment' implies the role involves significant internal negotiation to move projects forward.

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Full job description

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers.

All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare. As our Director of Product, you will lead the strategy, development, and launch of a new AI-enabled physician accounts receivable product within R37.

This role will extend the value of our existing healthcare revenue cycle technology investments into a new market opportunity, leveraging proven capabilities to deliver a solution for physician revenue cycle operations. Partnering closely with product, engineering, operations, and business leaders, you will help bring the product from concept to adoption while building alignment across a highly cross-functional organization. Reporting directly to product leadership, you will play a central role in shaping roadmap priorities, driving cross-functional alignment, and establishing the foundation for a growing physician revenue cycle product offering.

Every day, you will guide product strategy and execution, partner closely with engineering and operational teams, and drive alignment across stakeholders to deliver measurable business outcomes. To thrive in this role, you must combine healthcare revenue cycle expertise and product development experience with exceptional communication skills, executive presence, and the ability to lead complex cross-functional initiatives through influence, collaboration, and structured problem solving.

Here's what you will experience working as a Director of Product: Own the product strategy, roadmap, and execution plan for a new physician accounts receivable solution, balancing customer needs, operational opportunities, and business objectives to drive measurable outcomes. Partner closely with engineering, operations, commercial, and executive stakeholders to prioritize initiatives, define requirements, manage releases, and ensure successful adoption of product capabilities.

Lead product development through agile delivery practices, providing vision, product direction, acceptance criteria, and release readiness decisions while maintaining alignment across teams. Identify opportunities to maximize value from existing R37 and healthcare revenue cycle technologies, accelerating innovation while minimizing unnecessary development and operational complexity. Serve as a trusted product leader, building strong cross-functional relationships, incorporating voice-of-customer insights, developing product narratives, and helping teams translate strategy into execution.

Required Skills: Bachelor’s degree and 8+ years of product leadership experience building and scaling complex technology products. Deep healthcare domain expertise with strong preference for revenue cycle management experience, including physician billing, accounts receivable, patient accounting, or related financial operations. Proven track record of identifying market opportunities and translating customer insights into successful products and measurable business outcomes.

Strong command of Agile product development and cross-functional execution, with experience leading products from concept through launch and adoption. Exceptional ability to influence without authority, navigate ambiguity, and drive alignment across executive, business, operational, and technical stakeholders. 

For this US-based position, the base pay range is $189,000.00 - $364,500.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 20.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

About R1 RCM

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R1 RCM handles revenue cycle management for hospitals and health systems, the back-office work of verifying insurance, coding claims, and collecting payments that determines whether a provider actually gets paid. Its Phare platform pairs AI agents with human operators to automate patient intake, claim coding, and denial follow-up, and the company says it partners with 95 of the top 100 US health systems and has automated over 200 million tasks. R1 works through long-term operating partnerships as well as newer agentic-solution engagements, and runs an internal AI lab called R37 focused on moving the industry toward real-time claim adjudication. Remote work varies by role, so PMs should read job descriptions closely.

Healthcare & Health TechAI & Machine Learning

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