Product Manager

This mid-level Product Manager role focuses on fintech products where customer experience intersects with risk, compliance, and operations. You will manage the full lifecycle from discovery to post-launch measurement.

What you’d own

Product initiatives involving complex processes and integrations
Prioritization of features based on risk, compliance, and business goals
Post-launch measurement and iterative improvements
Cross-functional alignment between Design, Engineering, Risk, and Operations

Who it’s for

A fit if you…

✓You have experience leading products through the full discovery-to-launch lifecycle
✓You can navigate complex technical integrations and internal operational constraints
✓You possess strong product judgment to challenge unclear requests and make trade-offs
✓You are comfortable balancing conflicting needs from Risk, Compliance, and Data teams

Not for you if…

✗You prefer working on simple consumer features without heavy regulatory constraints
✗You prefer a pure 'product-first' environment without operational/compliance overhead
✗You prefer clear, pre-defined requirements over ambiguous problem discovery

Reading between the lines

The mention of risk and compliance suggests a highly regulated environment where speed may be tempered by necessary safety checks.
The requirement to 'challenge a request' implies you will need to push back on internal stakeholders frequently.

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Full job description

We are looking for an experienced Product Manager to lead product initiatives at Kiwi. You will be responsible for identifying problems and opportunities, setting priorities, and taking initiatives from initial discovery through launch and measurement.

You will work on products and processes where customer experience, business goals, risk, compliance, and day-to-day operations intersect. We need someone who can connect these perspectives, make informed decisions, and explain why an initiative should be prioritized.

You will work closely with Design and Engineering to build solutions, and with other teams to make sure they work in practice. We are looking for someone with sound product judgment who can challenge a request when the underlying problem is unclear and take ownership of the outcome after launch.

Responsibilities

Own the product initiatives assigned to you: set priorities, make scope decisions, and evaluate their results.

Investigate customer needs and business problems using data, research, feedback, and conversations with the teams involved.

Define the problem, the desired outcome, and how success will be measured before moving toward a solution.

Evaluate options and make trade-offs across customer impact, business value, risk, operational needs, and implementation effort.

Work with Design and Engineering to shape solutions and guide them through development and launch.

Align Risk, Compliance, Operations, and Data on decisions that affect each initiative.

Measure results after launch and improve the product based on what you learn.

Requirements

Proven experience as a Product Manager leading initiatives from problem discovery through launch and measurement.

Strong product judgment: you can analyze ambiguous problems, evaluate options, recommend priorities, and explain your decisions.

Experience working with Engineering and Design on digital products involving complex processes and integrations.

Ability to combine data, research, and customer feedback when making product decisions.

Clear communication and the ability to align teams with different needs and goals.

Autonomy to drive initiatives, resolve blockers, and adjust course as new information becomes available.

Nice to have

Experience in fintech, financial services, lending, or payments.

Experience working with Risk, Compliance, or Operations teams.

Familiarity with product analytics, experimentation, or user research.

What we offer

The opportunity to work on financial products with a direct impact on customers and business growth.

Room to propose ideas, make decisions, and influence how we build products at Kiwi.

Close collaboration with Engineering, Design, Risk, Compliance, Operations, and Data.

An environment where AI is becoming part of how we work and build.

100% remote — Argentina, Colombia, or the Dominican Republic.

About Kiwi Financial Inc

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Kiwi is a mobile-first credit company serving Spanish-speaking and Latino consumers in the US, offering personal loans of up to $3,000, a buy-now-pay-later product called Kiwi Pay, and a Credit Builder line that helps customers build credit history. The whole application runs on a phone and does not affect the applicant's FICO score at the start. The company says more than 300,000 people use it and has raised a Series A to grow its AI-driven underwriting. For a PM, it is a chance to work on lending products for an underserved, thin-file audience.

Financial Services & Fintech