Senior Agent Product Manager

This Senior Product Manager role focuses on the technical deployment of AI agents within a fintech platform to help enterprise customers automate operations and improve resolution rates.

What you’d own

End-to-end project scoping for embedding AI platforms into customer workflows
Technical solution design, including API integrations and system configurations
Pre-sales support including proof-of-concepts and technical due diligence
Scalable onboarding processes and risk governance for security and compliance

Who it’s for

A fit if you…

✓You have 5+ years in forward-deployed, customer-facing technical roles
✓You are comfortable with SQL, BigQuery, and analyzing performance data
✓You have experience navigating enterprise requirements like security and compliance
✓You can balance immediate customer goals with long-term product feasibility

Not for you if…

✗You prefer pure product discovery over technical implementation and deployment
✗You prefer a non-customer facing role without pre-sales involvement
✗You are looking for a role without heavy requirements for security/compliance governance

Reading between the lines

The mention of 'forward-deployed' and 'pre-sales support' suggests a high degree of customer-facing interaction and technical consulting.
Requirement for 'technical due diligence' and 'risk governance' implies the product operates in a highly regulated environment.

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Full job description

ABOUT THE ROLE

Join the customer-facing product team at a Series A fintech AI company, helping enterprise customers integrate AI agents into their operations. You will lead technical deployments from discovery through implementation, working across customer teams and internal AI, engineering, and sales groups to deliver measurable business outcomes.

WHAT YOU'LL DO

Scope and lead end-to-end projects that embed an AI platform into enterprise customer operations.

Discover customer goals, requirements, and workflows, then design practical integration and deployment approaches.

Help customers configure and improve AI agents to address operational challenges and increase resolution rates.

Analyze performance data to measure effectiveness, identify opportunities, and support continuous improvement.

Support pre-sales work, including proof-of-concepts, technical due diligence, and handoffs to implementation.

Represent customer needs in collaboration with AI, engineering, and sales teams, and contribute insights to product direction.

Build scalable onboarding and implementation processes, while managing project risks and governance related to security, compliance, and responsible AI.

WHAT WE'RE LOOKING FOR

At least 5 years of experience in forward-deployed, customer-facing technical roles delivering enterprise software or AI platform implementations.

Hands-on experience with APIs, system integrations, and technical solution design in enterprise environments.

A track record of owning complex, multi-stakeholder technical projects from scoping through implementation.

Experience with compliance, security, or risk governance in enterprise or regulated technology deployments.

Experience supporting pre-sales cycles, including proof-of-concepts and technical due diligence.

Comfort using SQL, data warehouses, and analytics tools such as BigQuery or similar platforms to understand performance metrics.

Strong customer communication skills, sound technical judgment, and an entrepreneurial approach to balancing customer goals with feasibility.

Experience with AI product management, agent-based automation, responsible AI, or financial services is valuable.

COMPENSATION & BENEFITS

Visa sponsorship is not available for this role.

LOCATION

On-site in Los Angeles, California, United States.

About Clera

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Clera is an AI talent agent that represents job seekers rather than employers, making warm introductions to founders and hiring managers at venture-backed startups instead of routing resumes through an ATS. Candidates chat with Clera about the roles they want, and it surfaces matches across 600+ startups and brokers the intro directly - free for candidates, since companies pay only when they hire. Founded by three repeat founders who came out of the recruiting world, it passed $1M in annualized revenue within months of launching while representing tens of thousands of professionals. The team values in-person collaboration and works closely together.

HR & People Tech