Product Manager II

{"company": " ", "role": " Bamboo Health is the leader in Real-Time Care Intelligence\u2122 solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country\u2019s largest health plans to improve more than 1 billion patient encounters annually.

Join us in improving lives during pivotal care moments!\u00a0 Summary: Bamboo Health is seeking a Product Manager II \u2013 Bamboo Intelligence Hub Platform to own the end-to-end workflow performance and product execution across our three pillars for our centralized platform. This is a hands-on product role responsible for deeply understanding product capabilities, defining cross-pillar workflow requirements, and driving measurable utilization improvements in live customer environments.

You will be accountable for ensuring workflows are technically sound, operationally effective, and fully adopted by customers. This role partners closely with engineering and cross-functional product leads to translating workflow gaps into clear, actionable product requirements. This role ensures that our cross-pillar workflows are not only defined \u2014 but fully implemented, adopted, and optimized in real-world use. \u00a0 What You\u2019ll Do: Develop and maintain a\u00a0clear, prioritized workflow strategy\u00a0aligned with company objectives.

Engage directly with customers to understand\u00a0workflow execution, pain points, and adoption barriers. Create\u00a0concise PRDs and workflow documentation\u00a0with clear requirements and expected outcomes. Partner closely with engineering to ensure workflows are\u00a0scalable, technically sound, and aligned with architecture. Serve as the\u00a0subject matter expert\u00a0on cross-pillar workflows and product capabilities. Define and optimize\u00a0integrated workflows\u00a0that span multiple products and pillars.

Identify workflow gaps and translate them into\u00a0clear, testable product requirements. Drive roadmap decisions that prioritize\u00a0adoption, utilization, and real-world workflow performance. Monitor workflow-level adoption, engagement, and utilization metrics, identifying trends and opportunities for improvement. Diagnose underutilization using\u00a0usage data and customer feedback\u00a0and identify required product changes. Ensure delivered capabilities\u00a0match intended workflow outcomes\u00a0and support customer success.

Maintain strong cross-functional alignment and lead\u00a0tradeoff discussions\u00a0to protect end-to-end workflow performance. Continuously refine workflows and establish a\u00a0data-driven feedback loop\u00a0between usage, customer outcomes, and roadmap decisions. Identify repetitive tasks and partner with team leads to implement scalable automation solutions. What Success Looks Like\u2026 In 3 months\u2026 Develop a strong understanding of the Bamboo Intelligence Hub Platform, customer workflows, and cross-pillar dependencies.

Build relationships with Engineering, Product, Customer Success, and key stakeholders. Contribute requirements and workflow documentation for active initiatives. Begin identifying workflow friction points and opportunities for improvement. Begin incorporating AI-supported tools into your day-to-day work\u2014whether through analysis, documentation, or task management. In 6 months\u2026 Expanded ownership\u00a0of cross-pillar workflow performance and roadmap influence.

Demonstrate measurable contributions to workflow adoption and utilization improvements. Trusted partner to engineering with\u00a0predictable, high-quality requirement output. Workflows refined to remove recurring friction and\u00a0strengthen customer outcomes. \u00a0 In 12 months\u2026 Recognized leader in\u00a0workflow performance, utilization strategy, and cross-pillar execution. Demonstrated measurable improvements across\u00a0all workflow success metrics.

Strong contributor to long-term product vision and\u00a0scalable workflow architecture. Workflows consistently performing in production with\u00a0high adoption and minimal leakage. What You Need: 5+ years of product management experience (healthcare technology strongly preferred). Demonstrated experience writing detailed product requirements and partnering closely with engineering teams. Experience improving product adoption, utilization, or workflow performance in live customer environments.

Strong analytical skills with ability to interpret usage data and translate insights into product changes. Comfort operating at both system-level architecture and detailed workflow execution levels. Experience with healthcare transitions, care coordination, or value-based care. Experience translating customer and business needs into user stories, acceptance criteria, and well-defined product requirements. Ability to manage competing priorities while coordinating work across multiple stakeholders.

Experience partnering with engineering teams through the full product development lifecycle. Familiarity with workflow design, systems thinking, and operational process optimization. Comfort using or learning AI-supported tools (e.g., ChatGPT, Claude, or role-specific tools) to improve daily workflows. A forward-thinking, curious mindset with an openness to experimenting with new technologies. Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.

Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments. Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.\u00a0 The ability to travel periodically for work. \u00a0 What You Get: Join one of the most innovative healthcare technology companies in the country. Have the autonomy to build something with an enthusiastically supportive team. Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.

Receive competitive compensation including health, dental, vision and other benefits. \u00a0 \u00a0 \u00a0 Belonging at Bamboo \u00a0 We Care. #BambooHealthValuesCare \u00a0 Every human being has the right to the best possible healthcare. Our Real-Time Care Intelligence\u2122 solutions enable healthcare professionals to see and treat every individual as a whole person by providing the right information, at the right time \u2013 regardless of physical, behavioral or social barriers.\u00a0\u00a0 \u00a0 We\u2019re a great place to work because we care.

We continually seek to learn about our differences and ensure the unique perspectives and contributions of all employees are welcome, valued and celebrated.\u00a0\u00a0 \u00a0 Our commitment to making a positive impact starts by recognizing and leveraging our differences, building inclusive teams and cultivating a sense of belonging. \u00a0 \u00a0 Bamboo Health is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. \u00a0 Bamboo Health GDPR/RODO \u00a0 To protect our applicants from fraudulent recruitment activity, we recommend that all applicants verify the validity of an interview and hiring process by visiting our website www.bamboohealth.com. All valid job postings will be listed on our careers page.

Bamboo Health does not conduct interviews via text and will not request sensitive information such as banking details during the application process. \u00a0 #LI-Remote "}