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Head of Product - Business Lending

Mercury

This Head of Product role oversees the end-to-end business lending vertical for a fintech company. You will be responsible for the P&L, strategy, and scaling of a regulated credit portfolio.

What you’d own

  • Business lending P&L and multi-year product strategy
  • Recruiting and leading a high-performing PM team
  • Full lending lifecycle: eligibility, underwriting, funding, and collections
  • Capital markets and banking partner relationships

Who it’s for

A fit if you…

  • ✓You have 10+ years in lending with deep experience in SMB or commercial credit
  • ✓You have managed teams of product managers for at least 5 years
  • ✓You can speak fluently about portfolio economics, credit policy, and engineering
  • ✓You have experience working with bank partners to structure and fund businesses

Not for you if…

  • ✗You prefer a pure product role without P&L or commercial accountability
  • ✗You lack experience in highly regulated environments with strict risk controls
  • ✗You prefer a small, flat team over building and scaling an entire organization

Reading between the lines

  • The emphasis on 'owning the numbers' and 'portfolio economics' implies this is a heavy finance-adjacent role where success is measured by loss ratios and unit economics, not just feature adoption.
  • The requirement to 'align the lending ecosystem' across legal, compliance, and external partners suggests you will spend significant time navigating internal bureaucracy and external regulatory hurdles.

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Benefits

Equity
Full job description

In 1910, a Norfolk lawyer named Arthur Morris kept seeing the same thing: a steadily employed worker needed a small loan, the banks turned him away for lack of collateral, and he was left with nowhere reputable to borrow. Morris decided a banking system that shut out most of the people it was meant to serve had a "weak spot" worth fixing, so he built a lender that lent on character and steady income, backed by two references and repaid in small installments.

What made it matter wasn't any single loan, but that Morris turned the idea into a repeatable system and scaled it to more than a hundred Morris Plan banks across thirty-seven states. A century later, the hard part is unchanged: making one good loan is easy; building a business that makes millions of them well is hard. Mercury is building a banking*-grade lending business, where credit extends the trust businesses already place in us to hold and move their money.

We need a leader to turn that foundation into a thriving, responsibly-scaled business. We’re looking for a Head of Product to own Mercury's lending business end-to-end: defining product strategy, leading a team of product managers and lending specialists, driving growth, and ultimately owning business performance and P L outcomes. You will work closely with credit, sales and finance to grow originations while maintaining healthy approval rates, repayment performance, and loss outcomes. *Mercury is a fintech company, not an FDIC-insured bank.

Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Key responsibilities Own the business lending P L and strategy: Set the multi-year strategy - which products to build, which segments to serve, how to grow originations against economic and credit targets. Own the numbers. Build and scale the lending org: Recruit, develop, and lead a high-performing PM team,strong product build discipline, develop future leaders, and establish the operating cadence and culture that allow a lending business to move quickly without sacrificing rigor.

Take products from 0-1 to scale: Launch and grow Mercury's lending products - term loans, lines of credit, and what comes next, and build the experimentation loop that compounds growth post-launch. Partner with credit, underwriting, and risk on credit policy, underwriting models, and eligibility. Manage capital and lending partners: Work with finance, capital markets, and banking/lending partners to keep the business well-capitalized and structured to scale, and own those relationships.

Balance growth with rigor: Build a lending business that customers love while meeting the credit, risk, and compliance standards a regulated product demands— making the hard tradeoffs between speed, experience, and controls. Align the lending ecosystem: Bring together product, engineering, underwriting, risk, credit operations, data, compliance, legal, marketing, sales, support, and external partners to execute a cohesive lending strategy and deliver strong business outcomes.

Some things that might make you successful in a role like this: We're looking for a leader who has built and scaled a business lending organization, with great product chops, the commercial instinct to grow it and the credit discipline to grow it responsibly, equally credible on portfolio economics with finance, credit policy with underwriting, and product strategy with engineering. 10+ years in lending or credit products, including significant time in SMB, commercial, or business lending, with experience building and running teams. 5+ years leading and managing teams of product managers, including hiring, coaching, organizational design, and performance management.

Deep command of the full lending lifecycle: eligibility, application, underwriting and decisioning, funding, servicing, repayment, and collections — and the credit, risk, and compliance considerations at each stage. A track record of owning a lending P L and its levers: pricing, credit policy, capital structure, loss performance, and unit economics. Experience launching and scaling 0-1 lending or credit products, ideally in a fintech or high-growth environment.

Experience working directly with bank partners, lending partners, or capital markets to structure and fund a lending business. Sound judgment in a regulated, risk-sensitive environment: you balance a delightful customer experience with the controls a credit product requires. A data-driven, experimentation-oriented approach, and exceptional cross-functional leadership across product, underwriting, finance, compliance, and partners. Mercury values diversity belonging and is proud to be an Equal Employment Opportunity employer.

All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-MF1 Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following : US employees (any location): $289,700 — $362,100 USD Canadian employees (any location): $273,800 — $342,200 CAD

About Mercury

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Mercury is a fintech offering business banking, credit cards, bill pay, invoicing, and treasury for startups and small businesses — banking services provided through partner banks Choice Financial and Column N.A. The product bundles what most companies stitch together from five tools: checking and savings, virtual cards, AI-driven bill pay, accounting sync to QuickBooks/Xero/NetSuite, and Treasury portfolios yielding up to 3.65% via JP Morgan and Morgan Stanley. Founded in 2017, Mercury serves 300K+ entrepreneurs with $20B+ in monthly transaction volume — roughly 1 in 3 startups bank with them. Remote-first with optional offices, 12+ weeks paid parental leave, and family-forming benefits via Carrot Fertility.

Financial Services & FintechProductivity & CollaborationParental leaveFamily planning

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