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Product Manager II - Fraud

Kraken

This Product Manager role focuses on fraud and Account Takeover (ATO) prevention within a major crypto exchange. You will lead the strategy and delivery of secure, compliant financial infrastructure.

What you’d own

  • Fraud and ATO product strategy and roadmap
  • Revamping fraud case management systems
  • API-based integrations with third-party vendors
  • Technical specifications for risk detection and monitoring

Who it’s for

A fit if you…

  • ✓You have 4+ years of experience in fraud, crypto, or financial infrastructure
  • ✓You have experience managing complex API-based integrations
  • ✓You can translate complex technical systems into clear requirements for engineering and legal teams

Not for you if…

  • ✗You prefer a purely creative product role without heavy legal and compliance constraints
  • ✗You lack experience with high-stakes financial market infrastructure or institutional trading products
  • ✗You prefer working in a vacuum without constant cross-functional coordination with Risk, Legal, and Ops

Reading between the lines

  • The emphasis on 'minimizing friction' while maintaining security suggests a high-pressure balance between user experience and strict risk mitigation.
  • Frequent mentions of legal, compliance, and external vendors imply that your roadmap will be heavily influenced by regulatory requirements rather than just user demand.

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Benefits

EquityBonus
Full job description

Compensation: $96K – $192K • Offers Equity • Offers Bonus

BUILDING THE FUTURE OF OPEN FINANCE

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.

THE TEAM

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

This role will own the product strategy, roadmap, and delivery for key fraud projects. You will work closely with Engineering, Legal, Finance, Risk, and external vendors to design and launch secure, compliant fraud systems that enable Kraken to operate across jurisdictions while protecting users from fraud and supporting investigations—without disrupting legitimate client activity. This role requires strong product ownership, cross-functional coordination, and experience working with fraud/ATO detection/prevention mechanisms and fraud case management.

THE OPPORTUNITY

  • Own the product strategy and roadmap for fraud solutions, including running the project to revamp case management for fraud and ATO .
  • Lead end-to-end delivery of fraud features from discovery and design through implementation and launch.
  • Collaborate with Engineering teams to define technical specifications, APIs, workflows, and operational processes for fraud and ATO.
  • Work closely with Legal, Fraud Strategy, and Ops teams to ensure products meet requirements across jurisdictions.
  • Partner with external vendors to define integration scope, capabilities, and technical requirements.
  • Build systems that support investigations, risk detection, and user protection while minimizing friction for legitimate client activity.
  • Prioritize initiatives that improve monitoring coverage, attribution accuracy, alerting quality, and operational efficiency.

WHAT YOU BRING

  • 4+ years of Product Management experience, preferably in fraud, crypto, trading platforms, or financial infrastructure.
  • Strong understanding of fraud processes and infrastructure.
  • Experience working with institutional trading products or financial market infrastructure.
  • Ability to work cross-functionally with engineering, legal, finance, compliance, and external vendors.
  • Experience managing API-based integrations with third-party providers.
  • Strong organizational and stakeholder management skills.
  • Ability to translate complex technical systems into clear product requirements and roadmaps.

NICE TO HAVES

  • Familiarity with ATO or Identity management
  • Familiarity with Case Management automation leveraging AI.
  • Experience with legal, compliance or traditional finance regulations.

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

OUR COMMITMENT

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Stay connected

Follow us on Twitter https://twitter.com/krakenfx

Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address

Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/

Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

About Kraken

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Kraken is a cryptocurrency exchange that lets individuals and institutions trade over 650 crypto assets, stocks, and derivatives across 190+ countries. Founded in 2011, it has processed over $2 trillion in total platform volume and generated $1.5 billion in revenue in 2024. The company is globally remote with over 2,000 employees, and its culture is deeply rooted in crypto-native, cypherpunk values. Kraken emphasizes transparency, outcome-driven work, and expects every team member to stay educated on the rapidly evolving crypto landscape.

Financial Services & FintechEquity for allHome office stipend

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