This Staff Product Manager role focuses on infrastructure and internal product operations within a large healthcare enterprise. You will treat the organization's operating model as the product to improve how engineering teams collaborate.
What you’d own
Product portfolio strategy and capability mapping
Standardizing shared product vocabulary and frameworks
Portfolio artifacts for executive decision-making
Cross-tower operational systems and process design
Who it’s for
A fit if you…
✓You have 7+ years of experience in technical product management or operations.
✓You have experience navigating large enterprise environments with massive engineering footprints.
✓You enjoy 'engineering-adjacent' work focused on developer experience and infrastructure.
✓You can influence VP-level stakeholders without direct authority.
Not for you if…
✗You want to build customer-facing features rather than internal tooling/processes.
✗You prefer a small, nimble startup environment over large enterprise structures.
✗You prefer clear, pre-defined requirements over resolving ambiguous cross-tower challenges.
Reading between the lines
The focus on 'connective tissue' and 'not re-creating structures' suggests you will spend significant time navigating existing bureaucracy to find efficient paths.
The emphasis on 'credibility' with senior engineers suggests a high bar for technical literacy in infrastructure and platform domains.
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Location: MN - Work from home
Employment Type: Full time
Requisition ID: R0979627
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative, enterprise digital and technology solutions that will make health care more accessible, integrated, and reliable for more people. We are looking for passionate, driven people who want to join a high-energy and growing team to make a difference in the lives of customers. CVS Health's Digital, Data, Analytics & Technology (DDAT) organization runs one of the largest technology footprints in healthcare and Infrastructure, Security and Technology Solutions (ISTS) is the empowering layer underpinning all of it: platforms, AI, infrastructure, security, and cloud services that thousands of engineers depend on to ship. This role sits at the intersection of how all these teams connect. The ISTS Product Portfolio Manager is a senior individual contributor who shapes and drives the product portfolio strategy for CVS Health's ISTS organization. This is an engineering-adjacent product role for someone who thinks in operating models: the heart of the work is adding connective tissue across engineering towers that visibly impacts how work gets done and doing it without re-creating structures that already work. ISTS Product Portfolio Managers treat the organization as the product. We are accountable for the practices that make an enterprise portfolio legible: a coherent product operating model, shared product vocabulary, and the outcome-to-KPI alignment that ties investment to measurable value. We also drive end-to-end resolution of key cross-tower challenges, moving them from ambiguous through documented, decided, and adopted. Much of the work is co-created with partners across engineering, operations, and process engineering; the role builds connections into those functions rather than parallel structures. Portfolio Intelligence and Visibility · Develops and maintains portfolio artifacts that VPs and Chiefs of Staff reference in their own decision-making – duplication analyses, capability maps, and intake flow views. · Aggregates intelligence from adjacent functions into cross-VP portfolio views; builds connections, not competing structures. · Maintains continuous engagement with internal engineering communities through formal and informal research – surveys, workflow observations, and feedback sessions – to understand pain points, workflow patterns, and evolving needs. Product Operating Model Standards · Operationalizes shared product vocabulary and operating model standards across PM teams. Works with product managers across towers to surface where terms, definitions, and frameworks diverge, and builds shared reference materials that anchor decisions. · Differentiates between speeding up existing workflows and reimagining the optimal, accountable experience of a desired operational standard. · Leverages data and feedback loops so strategy and execution remain honest reflections of the work. Stakeholder Partnership and Adoption · Engages as a credible peer in technical discussions with senior engineers and architects, contributing product perspectives to decisions about platform architecture, toolchain evolution, and build system design. · Champions adoption of portfolio practices and capabilities across the executive leadership through clear communication and credible advocacy. · Prioritizes user need and motivation, ensuring portfolio artifacts are consumable through the engineering channels people already use, with a strategic eye on AI-enabled interfaces, so insights are accessible rather than another portal to check. Required Qualifications · 7+ years in technical product management, product operations, or technical program work with engineering teams as your primary collaborators · 3+ years of experience in large enterprise technology organizations (5,000+ engineering headcount preferred) · 1+ year of experience influencing VP-level and engineering stakeholders without direct authority · 1+ year experience mapping and improving complex operational systems across multiple teams – you diagnose before you prescribe Preferred Qualifications · Background in infrastructure, platform engineering, developer experience, or security domains – you earn engineering trust through curiosity, not credentials · Prior experience in portfolio rationalization, capability mapping, process design, and project-to-product change management. Familiarity with process improvement methodology (Lean, APQC) or product operations frameworks · Track record of building feedback loops and producing artifacts under ambiguity – you don't wait for perfect data infrastructure · Uses AI as part of your product operations practice – you've shipped LLM-assisted workflows, agents, or skills as part of your own delivery · Advanced oral and written communication skills, influencing stakeholders across levels Education Bachelor’s degree and/or equivalent work experience Pay Range The typical pay range for this role is: $106,605.00 - $260,590.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 10/10/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is a diversified health company built around three pillars: America's largest neighborhood pharmacy chain, the Aetna health insurance business, and CVS Caremark, one of the country's biggest pharmacy benefit managers. It connects more than 100 million people to care through retail stores, prescription delivery, specialty medications, and a set of consumer mobile apps, with a strategy focused on making care more affordable and connected. It is a publicly traded Fortune-scale company (NYSE: CVS) with over 300,000 employees. For a PM, the interesting work sits at the intersection of retail, insurance, and pharmacy data at massive scale, inside a heavily regulated healthcare environment.
Healthcare & Health TechFinancial Services & Fintech
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