Associate Director, Product Software and Transformation

This Director of Product role focuses on software transformation within a client services organization. You will lead the evolution of internal systems and service delivery tools to improve operational efficiency.

What you’d own

Software and transformation roadmap
Client services platform improvements
Internal process optimization

Who it’s for

A fit if you…

✓You have experience leading product strategy for internal-facing software
✓You can translate complex business needs into technical requirements
✓You excel at managing cross-functional stakeholders in a service environment

Not for you if…

✗You prefer building consumer-facing products over internal tools
✗You prefer high-autonomy roles without heavy stakeholder management
✗You want to focus on pure feature development rather than organizational transformation

Reading between the lines

The 'Transformation' title suggests you will be tasked with fixing legacy processes or migrating outdated systems.
Placement within 'Client Services' implies your primary customers are internal staff and partners, not external end-users.

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Full job description

About Crosslake Technologies LLC

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Crosslake Technologies is a global advisory firm that helps private equity investors and their portfolio companies make technology decisions across the deal lifecycle. Its practitioners run technical due diligence on acquisition targets, lead digital transformation and value creation work, step into interim CTO/CISO/CIO roles, and manage platform integrations and carve-outs. The firm leans on a proprietary benchmarking platform built from data on more than 6,000 prior investments and over $30B in PE transactions, giving its TechIndicators an empirical edge. Crosslake is PE-backed (Falfurrias) and has grown through a string of acquisitions, with a distributed team of seasoned technologists doing hands-on, client-facing consulting rather than building a single product.

Enterprise SoftwareFinancial Services & Fintech