Senior Agent Product Manager

This Senior Product Manager role focuses on the deployment of AI automation and agent capabilities for enterprise customers within a fintech environment, bridging the gap between customer needs and technical implementation.

What you’d own

Customer projects from discovery through integration and launch
Tailoring AI agent capabilities to specific operational workflows
Pre-sales support including proof-of-concepts and due diligence
Scalable onboarding and implementation processes

Who it’s for

A fit if you…

✓You have 5+ years in forward-deployed, customer-facing technical roles
✓You are comfortable with APIs, system integrations, and SQL/BigQuery
✓You can balance customer goals with technical feasibility for engineers
✓You have experience in regulated industries or AI/ML products

Not for you if…

✗You prefer pure product discovery over implementation and delivery
✗You prefer a non-technical role without pre-sales or integration work
✗You prefer working on internal tools rather than customer-facing solutions

Reading between the lines

The mention of 'pre-sales' and 'proof-of-concepts' suggests a high level of involvement in the early sales cycle.
The requirement for 'forward-deployed' experience implies you will be working closely with customers to solve specific, real-world problems.

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Full job description

ABOUT THE ROLE

Join a customer-facing product team at a Series A fintech AI company, helping enterprise customers deploy AI automation across complex operations. You will connect customer needs with technical delivery, guiding implementations that improve operational performance while meeting enterprise requirements.

WHAT YOU'LL DO

Scope and lead customer projects from discovery through implementation, integration, and launch.

Understand customer objectives, systems, and workflows, then tailor AI agent capabilities to address their operational needs.

Track performance data and use insights to improve effectiveness and demonstrate measurable customer value.

Support pre-sales work, including proof-of-concepts and technical due diligence, and manage handoffs to implementation.

Partner with AI, engineering, and sales teams to represent customer needs and inform product direction.

Build scalable onboarding and implementation processes for consistent customer outcomes.

Manage project risks and governance, including compliance, security, and responsible AI considerations.

WHAT WE'RE LOOKING FOR

At least 5 years in forward-deployed, customer-facing technical roles delivering enterprise software or AI platform implementations.

Hands-on experience with APIs, system integrations, and technical solution design in enterprise environments.

A record of delivering complex, multi-stakeholder projects from scoping through implementation.

Experience using SQL, data warehouses, or analytical tools such as BigQuery to evaluate operational or product performance.

Experience supporting pre-sales cycles, including designing and running proof-of-concepts and technical due diligence.

Ability to find pragmatic solutions that balance customer goals with technical feasibility, and communicate clearly with technical teams and senior leaders.

Experience in financial services, fintech, or another regulated industry is valuable, as is familiarity with AI/ML products, agent-based automation, customer implementation playbooks, or AI governance.

COMPENSATION & BENEFITS

Visa sponsorship is not available for this role.

LOCATION

On-site in Los Angeles, California, United States.

About Clera

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Clera is an AI talent agent that represents job seekers rather than employers, making warm introductions to founders and hiring managers at venture-backed startups instead of routing resumes through an ATS. Candidates chat with Clera about the roles they want, and it surfaces matches across 600+ startups and brokers the intro directly - free for candidates, since companies pay only when they hire. Founded by three repeat founders who came out of the recruiting world, it passed $1M in annualized revenue within months of launching while representing tens of thousands of professionals. The team values in-person collaboration and works closely together.

HR & People Tech