Principal Product Manager, AI Platform

This Principal Product Manager role focuses on building an internal AI-driven platform to automate core business operations and replace third-party tools with proprietary systems serving a diverse client base.

What you’d own

AI-driven decision engine development
Closed-loop attribution systems for revenue outcomes
Prototyping solutions using AI coding tools
Multi-tenant platform architecture for various business units

Who it’s for

A fit if you…

✓You have experience building and shipping software prototypes with AI tools.
✓You excel at solving complex operational problems rather than following set roadmaps.
✓You possess strong systems thinking to manage architectural implications and blast radius.
✓You can translate complex technical decisions into concise written documentation.

Not for you if…

✗You prefer well-defined product requirements over ambiguous problem spaces.
✗You prefer managing existing features rather than building new internal infrastructure.
✗You are looking for a role with a large, established product team.

Reading between the lines

The mention of 'moving away from manual processes' and 'replacing vendor reporting' suggests you will be tasked with significant internal transformation work.
The requirement to 'prototype using AI tools' implies a high degree of technical hands-on involvement in the early stages of development.

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Full job description

ABOUT THE ROLE

This is a high-impact role at the center of a strategic shift toward an AI-first operating model, sitting within a small, focused team rebuilding core business operations around AI. You will move the organization away from manual processes and third-party tools toward an owned, intelligent platform, serving a broad client base across diverse industries.

WHAT YOU'LL DO

Identify critical operational problems, design solutions, and prototype them using AI tools against real-world data.

Collaborate closely with engineers to productionize prototypes into reliable, scalable systems.

Define measurable metrics for complex operational issues and develop AI-driven solutions to address them.

Own the development of a sophisticated decision engine, replacing vendor reporting with a tailored internal platform serving varied user needs.

Drive product judgment for closed-loop attribution systems that connect client actions to revenue outcomes.

Navigate the complexity of building a single platform that serves multiple distinct business units and industries.

Report directly to senior product and technology leadership, with a clear escalation path for high-stakes decisions.

WHAT WE'RE LOOKING FOR

Proven track record of identifying complex operational problems and designing AI-driven solutions, rather than managing pre-defined roadmaps.

Hands-on experience building and shipping working software prototypes or tools using AI coding tools.

Deep understanding of AI capabilities and limitations, including how to design robust systems that account for real-world failure modes and edge cases.

Strong systems thinking, with an ability to reason about second-order effects, blast radius, and long-term architectural implications.

Experience designing platform solutions that serve diverse user needs across multiple industries or client types, balancing shared components with configurable elements.

Demonstrated ability to define complex operational problems in measurable terms and validate solutions with data.

Experience designing or building decision engines, reporting tools, or closed-loop attribution systems is a strong plus.

Excellent written communication skills, able to make complex decisions clear and concise in short-form documents.

Comfort operating autonomously in ambiguous problem spaces within a small, self-directed team.

Background in marketing services or multi-industry platform products is a plus.

COMPENSATION & BENEFITS

Salary range: $160,000 to $230,000 USD annually. Visa sponsorship is not available for this role.

LOCATION

Fully remote, based in the United States.

About Clera

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Clera is an AI talent agent that represents job seekers rather than employers, making warm introductions to founders and hiring managers at venture-backed startups instead of routing resumes through an ATS. Candidates chat with Clera about the roles they want, and it surfaces matches across 600+ startups and brokers the intro directly - free for candidates, since companies pay only when they hire. Founded by three repeat founders who came out of the recruiting world, it passed $1M in annualized revenue within months of launching while representing tens of thousands of professionals. The team values in-person collaboration and works closely together.

HR & People Tech