Lead Forward Deployed Product Manager - Digital Business Consulting and Services

Location Type: Remote Location: LatAm Employment Type: FullTime Department: Operations ABOUT TRUELOGIC At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference. By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. OUR CLIENT Our client is the only technology and creative network with a balance of 50% creative and 50% engineers. Their unique makeup makes us the place where CMOs, CTOs and CIOs come together to drive results for their businesses. They partner with our clients to redefine what is possible to create lasting impact and drive long-term growth. We offer a global footprint and the capabilities to work across the entirety of the customer-facing journey and implement the technology that powers it. JOB SUMMARY Provide functional leadership for a pod of 4-5 Forward Deployed Product Managers embedded across client implementations Set the operating standard for how requirements, prototypes, and workflow decisions get made across every active deployment Act as the escalation point between the FDPM pod, Technical Account Managers, implementation engineering, and core product Turn scattered patterns across deployments into a shared playbook and a steady feed of learnings back into the core product Not a reporting-line manager; the pod's people management sits with the Director of Product RESPONSIBILITIES - Functional Leadership & Standards: Set and enforce high quality bars for requirements, prototypes, and documentation across the pod. Review and sanity-check briefs and workflows before they reach clients or engineering. - Escalation & Cross-Functional Alignment: Serve as the primary escalation point between the FDPM pod, Technical Account Managers, implementation engineering, and core product leads. Unblock FDPMs on complex or contested requirements. - Playbook & Product Feedback Loop: Build and maintain a shared operational playbook (templates, workflow patterns, prompting approaches). Identify recurring deployment patterns to drive structured feedback directly into the core product roadmap. - Pod Capacity & Hands-On Support: Coordinate staffing and workload across active deployments, flagging capacity gaps to the Director of Product. Step into active client deployments directly when stakes are high or team members are out. - Leadership Reporting: Surface pod-wide progress, metrics, and operational blockers to product and delivery leadership. QUALIFICATIONS AND JOB REQUIREMENTS - Product & Execution Focused: Strong balance of product mindset and hands-on execution; leads through influence, authority-by-expertise, and example rather than formal management authority. - Systems & Pattern Thinker: Skilled at spotting recurring trends across distinct client contexts and translating them into scalable, generalized solutions. - Technical & Curious: Hands-on with modern AI tools, workflow design, prompting, and rapid prototyping—capable of critically reviewing others' technical output. - Dual-Level Operator: Seamlessly shifts between high-level pod strategy and granular execution within a single deployment on the same day. - Builds practical structure and standards where none exist, and successfully drives peer adoption. - Demonstrates high ownership, strong judgment with incomplete information, and a decisive bias to action. - Knows when to step in to solve a problem and when to step back to let an FDPM own the outcome. - Excellent cross-functional communicator across technical, non-technical, client-facing, and executive audiences. - Experience as a Forward Deployed PM, Solutions Consultant, Implementation Lead, or Technical Services Lead within SaaS, AI, or startup environments. - Proven track record leading initiatives, workstreams, or informal teams in fast-paced, client-facing settings (direct people management is not required). WHAT WE OFFER - 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection. - Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings. - Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed. - Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock. - Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies. WHY YOU’LL LIKE WORKING HERE - A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally. - Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America. - Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field. Apply now!