Product Manager

Location: United States, Remote Department: Admin (Live Services) Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. PRODUCT MANAGER, PSS LIVE SERVICES This role is open to US-based permanent remote arrangements. Why PlayStation? PlayStation isn’t just the Best Place to Play – it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. THE ROLE As a Product Manager, you will work as part of the central Live Services games team at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, collaborating with a small central team to support game studios and with other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top-notch embedded capabilities. Under the guidance of the Director of Product Management, you will partner closely with multiple teams to use data, insights, user testing, and creative solutions, to inform product development with a keen sense of critical product KPI’s and game health. RESPONSIBILITIES Support product management across multiple live and upcoming titles from PlayStation Studios to help effectively build out capabilities and successfully launch and manage their live service titles. Evaluate design specs and mockups, identify and escalate risks, and advise on mitigation strategies, while contributing directly to feature definition and validation roadmaps across development cycles. Lead/co-lead initiatives to drive measurable improvements through hypothesis development, testing, and iteration. Communicate performance results and actionable recommendations to both product and studio feature team stakeholders, connecting player experience to business outcomes. Highlight opportunities for product performance growth for various titles, and support improvement initiatives to a successful outcome with analysis and reporting. Provide hands-on support to studios across various core competencies from feature design to live content, performance reporting and market knowledge. Help share best practices to support game studios standing up and evolving their processes and capabilities. REQUIRED SKILLS Experience in product management for live service games, preferably on AAA Console/PC titles. Understand, conceptualize, and abstract the design of game systems, features, and mechanics. Data fluency and working experience of partnering with analytics, research, and insights groups. Solid grasp of statistics, hypothesis testing, and experimental design for live game features. Proven business and market awareness with analytical capabilities, using data to inform decisions. Social intelligence, great interpersonal skills, excellent communication and empathy for creative teams. Working knowledge of different types of games, genres, and business models (F2P, premium, cosmetic economy, etc.). Experience working with publishing partners (marketing, release management, store, etc.). Deep passion for games and ability to evaluate and break down the components of what makes a successful live game. Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below. $131,000 — $164,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.