Group Product Manager, Point Solutions

Location: Ontario; Halifax, Nova Scotia; New Brunswick; Newfoundland & Labrador; Nova Scotia; Charlottetown, Prince Edward Island Location Type: Remote Employment Type: Full-Time Department: Product Team: Product Management Country: CA The Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆   SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.   Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.   Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.   We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.   Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.   Join our award-winning team in transforming an essential industry that powers communities across the Americas.       Position Overview SpryPoint is growing quickly, and our Point Solutions team plays a key role in that expansion. This team owns a portfolio of lighter-weight products including SpryMobile, SpryEngage, and a set of small applications that support and extend our core platform. This product area is fast-moving, customer-facing, and highly cross-functional, requiring strong product leadership to ensure consistency, quality, and alignment across multiple smaller product streams. The Group Product Manager for Point Solutions will lead and mature this product area, overseeing a team of Product Owners responsible for discovery, delivery, and execution across multiple agile teams. You’ll help bring structure, clarity, and consistency to how we build and ship across these products, while ensuring strong alignment with engineering, sales, and customer-facing teams. This is a hands-on leadership role. You’ll balance people leadership, product execution, and cross-product coordination while helping define how this portfolio scales. The focus is less on large enterprise system design and more on execution excellence, prioritization, and enabling teams to deliver effectively across multiple smaller products. 🛠 Responsibilities You will lead the evolution of the Point Solutions product area, overseeing: A team of Product Owners supporting multiple agile development teams Coordination across shared engineering and design resources Key focus areas include: Aligning priorities across multiple product lines Supporting consistent discovery and delivery practices Ensuring clear ownership and execution across products Strengthening collaboration with Engineering, Sales, and Client-facing teams People Leadership & Execution Lead and support a team of Product Owners through coaching, 1:1s, and performance development Provide clarity and direction across multiple product streams (SpryMobile, SpryEngage, etc.) Manage prioritization and trade-offs across competing product demands Partner closely with Engineering and stakeholders to ensure smooth delivery Support Product Owners in breaking down and executing work effectively Product Coordination & Delivery Ensure alignment across Point Solutions products and avoid silos between teams Oversee discovery and delivery practices across multiple product areas Help Product Owners structure epics and define clear, executable outcomes Support cross-team coordination where work spans multiple applications Maintain visibility into delivery progress, risks, and dependencies Product Leadership & Craft Guide product thinking across discovery, prioritization, and solution shaping Support teams in making trade-offs between speed, quality, and scope Ensure strong alignment between customer needs and product direction Jump in to support complex product decisions or escalations when needed Market & Strategy Alignment Maintain awareness of customer needs and market trends relevant to Point Solutions Ensure product direction aligns with broader SpryPoint strategy Support lightweight roadmap planning and prioritization discussions 💡 Qualifications and Competencies Required 5+ years in Product Management with increasing leadership responsibility Experience managing Product Owners Strong execution-focused product mindset (delivery + discovery balance) Experience working in B2B SaaS or software environments Strong collaboration skills with Engineering and cross-functional teams Ability to manage multiple products or streams simultaneously ⭐ Highly Valued: Experience working across multiple product lines or smaller applications Familiarity with agile delivery environments Strong organizational and prioritization skills Ability to bring structure to fast-moving or less mature product areas Exposure to customer-facing product work in enterprise or mid-market SaaS Additional Information 💫 Expect More From Your Career at SpryPoint   🚀 Work your way - Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta 💰 Competitive Total Rewards - Comprehensive compensation package that grows with you 💻 Complete Setup - MacBook + $800 to create your ideal home workspace 🏥 Total Wellness - Health, dental, vision, and life insurance from day one 🏝️ Recharge Time - Generous PTO and unlimited sick days 📈 Future Security - RRSP (Canada) and 401k (US) matching programs 🧠 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program 🧳 Team Connection - Annual company events and team offsites that bring us together     AI Disclaimer: 🔗 [LINK] We use an AI notetaker (Metaview) during interviews so we can give you our full attention. Please opt-in via this quick consent form. It's optional - if you'd prefer not to be recorded, just skip this step.    Accommodations  Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.   Equal Opportunity & Inclusion  SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.   Professional Identity Verification  To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.