Product Manager — Customer Feedback & Discovery
This is a Product Manager role focused on customer feedback and discovery, operating remotely. The PM will own the end-to-end customer feedback systems and discovery research for the Self-Service team. Key responsibilities include designing structured feedback intake, conducting partner interviews using jobs-to-be-done, and maintaining partner journey friction maps.
Seniority
Mid
Work Style
Remote
Location
KZ
Type
Full_time
About Xsolla
See all roles →Xsolla is a global video game commerce company that operates as a Merchant of Record for game developers and publishers, handling payments, tax, fraud, refunds, and compliance across more than 1,000 payment methods worldwide. The platform spans Pay Station, Web Shop, Site Builder, in-game stores, subscriptions, login, and a launcher, and is increasingly focused on direct-to-consumer mobile monetization in the post-DMA era. Customers range from indie studios to large publishers like SEGA, with a cumulative audience of around 50 million players.
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