Product Manager

Location: REMOTE Department: Product Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . Our Product team is hyper-focused on creating products that solve real-world problems in the crowdsourced delivery space. Dedicated to RoadieXD™, Roadie’s cross-dock solution, we are looking for a Product Manager who will develop and execute on a product roadmap focused on meeting the ever-increasing scalability and performance requirements for RoadieXD™. In this role, you will own a functional area of our RoadieXD™ operations while serving as a primary product representative for our Integrations team, ensuring our features are effectively communicated to external partners. What You’ll Do Partner closely with the Product Lead to shape the vision, priorities, and day-to-day execution of the RoadieXD™ product roadmap Engage regularly with internal stakeholders (Operations, Support, etc.) and external partners to understand goals, uncover root problems, and identify opportunities for improvement Act as a subject matter expert for the Integrations team, clearly articulating how RoadieXD™ features work and ensuring partners understand product logic and capabilities Collaborate cross-functionally with Engineering, QA, Data Science, and UX to bring product initiatives to life and navigate the technical details of implementation Translate insights from stakeholders, data, and operations into clear product direction and actionable plans Travel as needed to warehouse locations to gain firsthand understanding of operations and inform product decisions What You Bring 5+ years of product management experience, with a track record of delivering impactful products and features Experience in warehouse management systems (WMS), logistics operations, and/or gig economy platforms is a plus, but not required Demonstrated ability to collaborate cross-functionally with Engineering, QA, Data Science, and UX teams in an agile environment Strong ability to navigate ambiguity, align stakeholders, and drive outcomes across teams Excellent analytical and problem-solving skills, with a data-driven approach to decision-making Proficiency with tools such as Jira and other product management systems, or the ability to quickly ramp and adopt new tools Why Roadie? Competitive compensation packages 100% covered health insurance premiums for yourself 401k with company match Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!) Flexible work schedule with unlimited PTO Monthly 3-day weekends Monthly WFH stipend The technology you need to get the job done This role is not eligible for visa sponsorship. Applicants must be authorized to work for any employer in the U.S.