Product Builder - AI Acceleration

Location: Remote - United States or Canada Employment Type: FullTime Department: Engineering, Product, and Design About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com http://Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why We're Looking For You   Independent restaurants are in a fight for their survival, up against chains with unlimited marketing budgets, loyalty platforms, and enterprise tech teams. We exist to change that. We build AI-driven technology that puts the power of a Fortune 500 tech stack into the hands of an owner-operator running tables on a Tuesday night.   To get there, we need a new kind of builder.   The best builders we know move fluidly between product thinking, engineering, and design because they love the whole game. AI has fundamentally changed what one person can build with great taste, technical excellence, and genuine customer empathy — and we're building a team of those people. You'll help us solve one of the most important problems in tech right now: how to use AI to work 10x more effectively. That means establishing Owner as a leader in practical AI adoption, improving how we build across product, engineering, and design, and raising the bar for how we serve customers. You'll ship tools and workflows that eliminate busywork and make your coworkers' jobs measurably better — working alongside some of our most senior engineers and the GTM teams that want to move faster. If you've been quietly doing parts of the PM's job and the designer's job while still writing code — and loving every minute of it — this role was written for you. This role is 100% remote and can be based anywhere in the United States or Canada. For San Francisco-based candidates, we have a new HQ in the Presidio for optional in-person collaboration. The impact you'll have   - Own problems, not tickets. Talk directly to restaurant operators. Find the real friction. Define what we should build next. Build it. - Go end-to-end. Design the experience, architect the system, write the code, and own the outcome. You're accountable for the full arc from insight to shipped product. - Move fast, deliver excellence. AI lets us build 10x faster than we could a few years ago. You use that leverage to drive product excellence. - Shape our product direction. Your intuitions about what customers need should influence our roadmap, not just your next sprint. We want product thinkers, not ticket closers. - Hold the bar for craft. Clean, maintainable code. Intuitive, beautiful UX. Independent restaurant owners deserve great software, and you'll be the one making sure they get it. - Be a user whisperer. Build relationships with operators. Bounce ideas off them. Know them by name. Iterate with them in real time.   What we're looking for   - 3+ years of experience building and shipping software products - You've worn multiple hats: thought like a PM, built like an engineer, and cared about UX like a designer - Strong TypeScript experience; comfortable across our frontend (React, Next.js) and/or backend (Node.js, MongoDB) stacks - AI-native in how you work: you use AI tools to move faster, write better code, and explore solutions you couldn't have reached alone - A track record of shipping things end-to-end that you're proud of - Genuine customer empathy: you've talked to users directly, not just read their support tickets - Unusually high agency: you identify problems, make a call, and move without waiting to be asked - Collaborative at your core: past colleagues in product, design, and business would speak highly of how you work with them - You think in systems: you understand how your work fits the larger product vision, and you actively contribute to the technical frameworks the whole team builds on - Experience at a product-focused startup or high-growth technology company   We'll figure out where you sit in the org as we get to know you. Some builders are more product-oriented, some are more engineering-oriented, and we're happy to meet you where you are. Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.