Product Manager, Patient Support
This is a product manager role focused on patient support and customer service tooling, requiring a remote US-only candidate. The PM will own the roadmap for internal tools, including Zendesk AI protocols, workflow automation, and task management systems. The role involves defining support KPIs, optimizing workflows, and collaborating on AI-powered features, with a stated compensation range of $130k–$160k per year.
Seniority
Mid
Product Area
productivity
Work Style
Remote
Salary
$130k–160k/yr
Location
US
Type
Full_time
About Hone Health
See all roles →Hone Health is a telehealth clinic focused on hormone health and longevity, offering testosterone replacement therapy, menopause care, and biomarker testing directly to consumers. Founded in 2021 and based in New York, the company operates a virtual-care model that lets patients order labs, consult with clinicians, and get treatment without visiting a physical office.
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