Senior Product Manager, Card Servicing

This role owns the entire refunds and disputes platform, sitting at the intersection of customer experience and operational efficiency. The PM will build scalable, end-to-end systems—including AI/ML-powered adjudication—to improve how customers resolve issues and how internal teams deliver support. It requires navigating complex card network requirements while driving consistency across all product lines.

Seniority

Senior

Product Area

fintech

Work Style

Remote

Salary

$169k–240k/yr

Location

Type

Full_time

AI Native